If you just downloaded Outlook 2010 or 2013, use these instructions to create your new account.

Before continuing, you need to know which version of Exchange your mailbox uses. For more information, see Finding Your Hosted Exchange Email Version.

To Set Up a NEW Copy of Outlook 2010 or 2013

  1. Open the Outlook install file, read and accept the Microsoft® Software License Terms, and then click Continue.
  2. Launch Microsoft Outlook 2010 or 2013.
  3. In the Startup Wizard, click Next. On the Account Configuration page, select Yes to indicate you want to configure an email account, and then click Next. If the Startup Wizard doesn't automatically display, from the File menu, select Info, and then clickAdd Account.
  4. On the Auto Account Setup page, select Manually configure server settings or additional server types, and then click Next.
  5. On the Choose Service page, select Microsoft Exchange, and then click Next.
  6. Complete the following:
    • Microsoft Exchange Server — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2010 — casarray.ex2.secureserver.net, casarray.ex3.secureserver.net, or casarray.ex4.secureserver.net

    NOTE: After entering your settings, the Microsoft Exchange Server automatically updates the Exchange Server to the correct one for your account.

  7. Select Use Cached Exchange Mode.
  8. In the User Name field, enter your email address. For example,name@coolexample.com.
  9. Click More Settings, and then go to the Connection tab.
  10. In the Outlook Anywhere section, select Connect to Microsoft Exchange using HTTP, and then click Exchange Proxy Settings.
  11. In the Connection Settings section, complete the following:
    • https:// — Type one of the following, based on your Hosted Exchange Email version:
      • Exchange 2007 — mail.ex1.secureserver.net
      • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex4.secureserver.net
    • Select Connect using SSL only.
    • Select On fast networks connect using HTTP first, then connect using TCP/IP.
    • Select On slow networks connect using HTTP first, then connect using TCP/IP.
  12. In the Proxy authentication settings section, select one of the following:
    • Exchange 2007 select Basic Authentication.
    • Exchange 2010 select NTLM Authentication.
  13. Click OK, and then click Apply.
  14. Click OK, and then click Next.
  15. When the Congratulations message displays, click Finish.
  16. In the Connect to window, enter your User Name and Password, and then click OK. (This is your email address and password for your mailbox.)